Avenue A | Razorfish held its 8th annual Client Summit this May in New York City. The “Rock the Digital World” theme of the event focused largely on providing marketers with insights into what is working for others in the online space and what new offerings should command their attention. While each Client Summit seeks to impress, this year’s event marks significant change as the buzz focused around the blurring of traditional and online.
Underscoring this merge, Jeff Zucker of NBC gave a very candid interview candid on how broadcasters understand that if they don’t get their content out there someone will find a way to steal it. He sounded upbeat about the impact of Hulu not only in regards to viewers but also in about their ability to collaborate with competition to create the site. Zucker also took a nice swipe at YouTube, stating that “others have built billion dollar sites on the back of our content.”
Guy Kawasaki offered captivating discussion on what brands need to do to master the “Art of Innovation.” Aside from the brazen humor in his presentation, Kawasaki gave the attendees real life examples of how they should approach innovation. He proposed “don’t worry, be crappy” as a mantra to inspire companies to not wait for the perfect situation or overanalyze their inventions. Though quick to state that marketers shouldn’t intentionally create crap, Kawasaki did acknowledge making a 1.0 might be necessary, even if it is missing some features; the initial product serves a purpose, and getting it out there helps you learn how to make product 2.0 sooner.
Kawasaki has also started a new site - http://marketing.alltop.com, which aggregate content from top sources in a reader layout to enable a fast scan of headlines.
Other discussions included a panel on the agency of the future, social media, and several client case studies, with one of the most interesting insights given by Andy England, the CMO of Coors Brewing Company. England talked about how their offline agency understands and works with them well, yet what AA|RF brings to the table is completely different. As you can see from the offline and online collaboration of Coor’s advertising, there really is a benefit to working with best of breed shops. The dialogue reminds me of an article I once wrote about the integrated agency approach.
Check out the following links for additional coverage:
Advertising Age
Reuters Blog
Jupiter Research
Jeff Lantctot
ClickZ
Next year’s summit will be back in Las Vegas and promises to be another great event.
Article by Joshua Palau